du Business Mobile Plans: Stay Connected, Stay Ahead

When Downtime is Not
an Option. This is Your Plan.

du Managed Broadband Premium is dedicated internet with SLA, static IPs, a managed router, and 24/7 monitoring — built for mission-critical operations.

Uncontended. Guaranteed. Always on.

0 Gbps

Maximum Dedicated Speed Available

0 Static IPs

Per Connection — 5 Usable

0 /7

NOC Monitoring — Always On

0 %

Dedicated — Never Shared Bandwidth

du Managed Broadband Premium — Full Feature Set

Everything That Makes Managed
Broadband Enterprise Grade

du Managed Broadband Premium is not a faster version of standard internet. It is a completely different category of service — managed, guaranteed, and monitored at every level. Here's what that means in practice.

Dedicated, Uncontended Bandwidth

Your subscribed bandwidth is reserved exclusively for your business. Unlike standard broadband where speeds fluctuate based on how many other users are online, Managed Broadband Premium delivers your exact contracted speed 24 hours a day, every day — whether it's 2 AM or 2 PM on a peak trading day.

2 Mbps – 10 Gbps

Contractual SLA with Defined KPIs

Every du Managed Broadband Premium service includes a formal Service Level Agreement — your legal guarantee covering service fulfillment timelines, service availability, and service restoration commitments. The Standard SLA is included by default. A Premium SLA with tighter KPIs is available for the most time-critical operations such as financial trading, emergency services, and data centres.

Standard & Premium SLA

Static IP Addresses — 8 Per Connection

Every Managed Broadband Premium connection includes a block of 8 static IPs, of which 5 are usable for your business. Static IPs are mandatory for hosting mail servers, web servers, VPN gateways, CCTV remote access, POS systems, and any application requiring a permanent, publicly reachable network address. Additional IP blocks can be added at an extra charge.

8 Static IPs Included

Managed Router — Maintained by du

A fully managed router is included with every Managed Broadband Premium connection. du is responsible for its configuration, maintenance, firmware updates, and replacement if it develops a fault — as long as your service remains active. You can upgrade to a premium router model for enhanced performance at an additional charge.

Fully Managed Hardware

24/7 NOC Monitoring & Monthly Reports

Your connection is monitored around-the-clock by du's Customer Network Operations Centre. Proactive monitoring means issues are often detected and resolved before your business is aware. You receive monthly SLA reports documenting uptime, performance against KPIs, and any incidents — providing full accountability and a paper trail for compliance purposes.

Managed Service Portal Access

Dedicated Escalation via Stalwart

Through Stalwart as your authorized du channel partner, you gain a named account manager with a direct du escalation path — bypassing standard call centre queues entirely. For enterprise clients where every hour of downtime is a financial event, this direct line is a critical operational advantage.

Direct du Escalation
Managed Broadband vs Standard Business Internet

Why Enterprises Choose
Managed Over Standard Broadband

For most businesses, standard du fiber internet is the right choice. For enterprises where connectivity is mission-critical — where a 2-hour outage costs more than the annual contract — Managed Broadband Premium is the only appropriate service.

Feature
Enterprise Grade du Managed Broadband Premium
Standard du Business Internet
Bandwidth Type
Dedicated — never shared
Contended — shared infrastructure
Speed Guarantee
Contractually guaranteed
~ Best-effort, varies at peak hours
SLA Contract
Formal SLA — Standard or Premium
No formal SLA
Static IP Addresses
8 per connection (5 usable)
Not included by default
Managed Router
Managed & maintained by du
~ Provided — self-managed
24/7 NOC Monitoring
Proactive monitoring — always on
Reactive support only
Monthly SLA Reports
Full performance reporting
Not available
Managed Service Portal
msreports.du.ae access
Not included
Premium SLA Option
Available at additional charge
Not available
Class of Service (Traffic Prioritisation)
Optional — voice/video priority
Not available
Managed Internet Services Dubai — Who It's For

Mission-Critical Connectivity for
UAE's Most Demanding Organisations

du Managed Broadband Premium is for enterprises where the cost of downtime exceeds the cost of the service. If your business falls into any of these categories, it's the right choice.

Banks & Financial Institutions

Trading floors, payment processing, and core banking systems require uncontended bandwidth with sub-second latency. A Premium SLA and static IPs are non-negotiable for financial operations.

Hospitals & Healthcare Systems

PACS imaging, telemedicine, EMR systems, and medical IoT devices require guaranteed bandwidth with SLA-backed restoration times. Patient safety cannot wait for a best-effort connection.

Data Centres & Colocation

Facilities hosting servers for multiple tenants need high-capacity dedicated internet from 1 Gbps to 10 Gbps with static IPs and a formal SLA for uptime reporting to their own clients.

MNC & Corporate HQ

Multi-national corporations operating UAE headquarters require enterprise-class internet for SD-WAN, MPLS extensions, cloud connectivity, and multi-branch synchronisation at guaranteed speeds.

Technology & Cloud Providers

Software companies and cloud service providers hosting UAE clients need static IPs, high-speed dedicated internet, and SLA accountability to underpin their own service commitments.

Logistics & Port Operations

Port and logistics operators running real-time cargo tracking, customs clearance systems, and terminal operating software across multiple locations need guaranteed bandwidth at every site.

Enterprise Connectivity Process

How to Get du Managed Broadband
Premium for Your Organisation

Enterprise connectivity requires a more thorough assessment than standard internet — coverage, speed, SLA tier, and static IP requirements all need to be defined. Stalwart manages the entire process as your authorized du channel partner.

01

Enterprise Requirements Assessment

Contact our enterprise team on WhatsApp +971 5 2345 2345 or call +971 4562 8111. We gather your requirements: required bandwidth, number of locations, static IP needs, preferred SLA tier (Standard or Premium), and any Class of Service preferences for traffic prioritisation.

02

Feasibility Check & Custom Quote

Stalwart conducts a site feasibility check with du for your specific location(s) across Dubai and UAE. A formal custom quotation is prepared — including SLA terms, speed tier pricing, managed router options, and any add-ons. Documents required: Trade License, Establishment Card, Emirates ID, Tenancy Contract/Ejari.

03

Managed Installation & Go-Live

du's certified enterprise installation team deploys your dedicated fiber connection, configures the managed router, assigns your static IPs, and activates NOC monitoring. You receive Managed Service Portal access at msreports.du.ae and your first SLA report at the end of the first billing period. Your Stalwart account manager remains your direct point of contact for the life of the contract.

Authorized du Enterprise Channel Partner — Dubai & UAE

Your Business Can't Afford
Internet That's Best-Effort.

4,085+ UAE businesses trust Stalwart as their du partner. For enterprise operations requiring contractual SLA, static IPs, and 24/7 managed connectivity — Managed Broadband Premium is the only answer. Our enterprise team will scope, quote, and deliver your solution end-to-end.

Technical Questions Answered

Everything About du
Managed Broadband Premium

From static IP allocation and SLA tiers to upgrade paths and router management — the questions UAE enterprise IT teams ask before committing to Managed Broadband.

+971 4562 8111

du Managed Broadband Premium is a dedicated internet access service for enterprise businesses in UAE. Unlike standard broadband, it provides a guaranteed, uncontended connection with a formal SLA, static IP addresses, a fully managed router, 24/7 NOC monitoring, and monthly SLA reports. Speeds range from 2 Mbps to 10 Gbps, making it the right choice for banks, hospitals, data centres, MNCs, and any organisation where connectivity is mission-critical.

Every du Managed Broadband Premium connection includes a block of 8 static IP addresses, of which 5 are usable. Additional static IP blocks can be added at an extra one-time charge (OTC). Static IPs are essential for hosting servers, mail servers, VPN gateways, CCTV remote monitoring, and any application requiring a fixed, publicly routable address.

The Standard SLA is included by default. It covers service fulfillment (delivery timeline), service availability (uptime commitment), and service restoration (incident response and resolution times), with defined KPIs for each. The Premium SLA is available at an additional monthly charge and offers more stringent KPIs — shorter restoration windows, higher availability guarantees — suited to financial services, healthcare, and other high-criticality environments.

du Managed Broadband Premium is available from 2 Mbps to 10 Gbps with symmetric upload and download speeds. The bandwidth is dedicated — meaning your subscribed speed is not shared with other customers and is consistent at all hours. This contrasts with standard broadband where shared infrastructure causes speed variance during peak business hours.

Standard du business internet (Business Essential, Business Ultimate) is an unmanaged best-effort service with no SLA, no guaranteed speeds, and no dedicated bandwidth. du Managed Broadband Premium is a fully managed service with contractual guarantees, dedicated bandwidth, static IPs, managed hardware, 24/7 proactive monitoring, and monthly reporting. The price difference reflects a categorically different class of service — for businesses where any downtime directly costs money.

Contact Stalwart on WhatsApp +971 5 2345 2345 or call +971 4562 8111. Our enterprise team conducts a requirements assessment, feasibility check, and prepares a formal du quotation. Documents required: Trade License, Establishment Card, Emirates ID of authorized signatory, and tenancy contract/Ejari. Stalwart manages the complete installation process including router deployment, static IP allocation, and SLA activation.